Emails, Computers Causing Literacy Problems For Workers

Emails, Computers Causing Literacy Problems For Workers: “The report found that the use of email or web-based communication had uncovered another layer of illiteracy, ’employees who have a reasonable level of literacy skill but are unable to complete some workplace tasks to the standard required.’

‘This included tasks like using appropriate email language in communications between employees and external customers.

‘Some employers reported that employees with high-level technical skills, such as engineers, were poor communicators within workplace settings.’

One-in-four businesses indicated they had concerns about the literacy and numeracy of apprentices and technicians that they were employing.”

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